Responsible Gaming at 7dbd — Your Safety Comes First
7dbd is built around the belief that gaming should be a form of entertainment — never a source of harm. This page sets out the tools, policies, and guidance we provide to help every player on the 7dbd platform stay in control.
At 7dbd, we take responsible gaming seriously. We understand that for the vast majority of our players in Bangladesh, visiting the 7dbd platform is a fun, recreational activity. Cricket betting during the BPL, a few rounds of live casino after work, or spinning the slots on a weekend — these are moments of entertainment. Our job is to make sure they stay that way.
But we also know that for a small number of people, gambling can stop being fun and start becoming a problem. That is why 7dbd has built a suite of responsible gaming tools into every account, and why our support team is available around the clock to anyone who needs help. Gambling should never interfere with your finances, your relationships, or your mental wellbeing. If it is, we are here to help you take back control.
Our Commitment to You
What Is Responsible Gaming?
Responsible gaming means approaching gambling as a form of paid entertainment — like going to the cinema or watching a live cricket match — with a clear budget and a clear expectation that the money you spend may not come back. It means setting time and money limits before you start, sticking to them when you are in the flow of play, and knowing when to stop.
Responsible gaming is not about playing less — it is about playing smart. A player who sets a ৳500 weekly budget, sticks to it, and walks away when the budget is spent is playing responsibly, whether they win or lose. A player who keeps depositing to recover losses, borrows money to fund gambling, or hides their gambling from family members is displaying warning signs that something may be wrong. 7dbd provides tools to help all players stay on the right side of that line.
Recognising the Signs of Problem Gambling
Problem gambling can develop gradually and is often hard for the individual affected to recognise in themselves. If you regularly experience any of the following, we strongly encourage you to use the tools available in your 7dbd account or to contact our support team.
- ⚠️Spending more money on gambling than you intended or can comfortably afford, or depositing again immediately after losing.
- ⚠️Gambling to escape stress, anxiety, loneliness, depression, or other emotional difficulties, rather than for entertainment.
- ⚠️Feeling restless, irritable, or anxious when not gambling, or finding it difficult to stop once you have started a session.
- ⚠️Chasing losses — continuing to play in an attempt to win back money that has already been lost, often increasing bet sizes in the process.
- ⚠️Borrowing money, selling possessions, or neglecting bills and essential expenses in order to fund gambling.
- ⚠️Hiding gambling activity from family, friends, or a partner, or lying about the amount of time or money spent on gambling.
- ⚠️Gambling taking priority over work, family, social commitments, or personal health, leading to neglect of important responsibilities.
If you recognise three or more of the signs above in your own behaviour, please do not ignore them. Reach out to the 7dbd support team at [email protected]. Our team is trained to listen without judgement and to help you access the right tools or external support services. You are not alone, and asking for help is always the right thing to do.
Responsible Gaming Tools in Your Account
Every 7dbd account comes with a set of built-in responsible gaming controls. These tools are accessible through your account settings at any time. You can activate or adjust them yourself, or contact support to have them applied on your behalf.
Self-Exclusion: What You Need to Know
Self-exclusion is one of the most powerful tools available to a player who feels their gambling is getting out of control. When you activate a self-exclusion on 7dbd, your account is immediately suspended for the chosen period. You will not be able to log in, deposit, place bets, or access any gameplay features during the exclusion window.
During a self-exclusion period, if you have an outstanding balance in your account, you may contact support to arrange a withdrawal of those funds. However, new deposits will be blocked for the full duration of the exclusion. If you attempt to open a new account on 7dbd while under a self-exclusion, that account will be closed and any deposits made to it will be returned.
To request a self-exclusion, contact the 7dbd support team at [email protected] or use the self-exclusion controls in your account settings. Requests submitted via support are processed within one business hour. Self-exclusion periods cannot be shortened once activated — this is by design, to protect you during a vulnerable period.
Tips for Keeping Gaming Fun and Safe
Most players on 7dbd never experience any problems with their gambling. Here are some straightforward habits that help keep it that way.
- ✅Set a budget before you play — decide how much you are comfortable spending and treat it as the cost of entertainment, not an investment.
- ✅Set a time limit — decide how long you want to play before you sit down, and use the session limit feature in your account to enforce it automatically.
- ✅Never gamble to recover losses — if you have lost your budget for the session, stop. Chasing losses is one of the most common ways a healthy habit becomes a problem.
- ✅Never gamble when you are stressed, upset, or under the influence of alcohol. Emotional and impaired states lead to poor decisions and higher risk-taking.
- ✅Take regular breaks — step away from the screen, go for a walk, or do something else you enjoy. Prolonged unbroken sessions increase the risk of losing track of time and money.
- ✅Only play with money you can genuinely afford to lose. Never use money set aside for rent, bills, groceries, or family expenses to fund gambling.
Protecting Minors
The 7dbd platform is strictly for adults aged 21 and above. We use identity verification to confirm the age of every account holder before full platform access is granted. If you are a parent or guardian, we strongly recommend taking steps to prevent minors in your household from accessing gambling platforms. Consider using parental control software on shared devices and keeping your 7dbd login credentials private.
If you suspect that a minor has registered on 7dbd or has accessed your account without permission, contact our support team at [email protected] immediately. We will investigate and take appropriate action, including account closure and return of any deposits where applicable. Any account found to belong to a person under 21 will be permanently closed and all winnings forfeited in line with our Terms & Conditions.
Getting Help — You Are Not Alone
If you feel that gambling is having a negative impact on your life, your finances, or your relationships, please reach out. There is no shame in asking for help, and early intervention makes a significant difference. The 7dbd support team is your first point of contact, and we can point you toward additional support where needed.
Contact us at [email protected] — available 24 hours a day, 7 days a week. Tell our team you are concerned about your gambling and they will help you access the right tools, apply restrictions to your account, or discuss next steps in a confidential and non-judgmental way.
If you need support beyond what 7dbd can provide directly, we encourage you to speak with a trusted family member or friend, consult a doctor or mental health professional in your city — whether in Dhaka, Chittagong, Sylhet, or elsewhere in Bangladesh — or seek out a community support group. Taking that first step to speak openly about a gambling problem is often the hardest part, but it is also the most important.
Remember: gambling problems affect people from all walks of life across Bangladesh. Seeking help is a sign of strength, not weakness. The 7dbd team will always treat your situation with the respect and discretion it deserves.
Your Account Activity and Reality Checks
One of the most effective responsible gaming habits is simply staying informed about your own activity. 7dbd makes your full account history available at any time — deposits, withdrawals, game sessions, bet amounts, and total time on platform. Reviewing this history regularly gives you an accurate, unfiltered picture of how much time and money you are spending on gaming.
In addition to self-review, 7dbd can send you periodic account summaries — a responsible gaming reality check — showing your deposit totals, net result, and session time over the past 7, 30, or 90 days. If the numbers surprise you, that is a signal worth paying attention to. Contact support to activate regular reality check emails on your account.